Patriot Platinum Insurance Reviews

Anandbalaben B Patel | Verified buyer March 18, 2018, 3:25 pm | Verified buyer

Do not waste your money. When the time will come to pay, they will nickle and dime you and will not pay for anything claiming pre-existing conditions. If you are buying your elderly parents, who have age related issues like blood pressure, claim will be denied if they go to hospital for heart attack or even racing heart fro some unknown new reason. On customer service side, this is worst I have ever seen. That is after wasting my premium of $ 4500.00

3

International Medical Group (IMG)
Responded on March 19, 2018, 11:18 am

Hi Anandbalaben, we are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions. If you would like to continue this conversation, please email us directly.

Best,
IMG Customer Service

0

MARK JEFFREY A CO | Verified buyer March 13, 2018, 11:44 am | Verified buyer

Still waiting for the check refund. takes so long. coverage of medical was good though.

1

International Medical Group (IMG)
Responded on March 19, 2018, 10:55 am

Hi Mark, we are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us so we can continue the conversation.

Best,
IMG Customer Service

1

SARASWATI A CHANDIRA | Verified buyer March 08, 2018, 6:59 pm | Verified buyer

Good service

0

Prem | Verified buyer March 07, 2018, 7:46 am | Verified buyer

Excellent coverage - Takes time to Settle claims but covers the needs - Took nearly 8 months

0

International Medical Group (IMG)
Responded on March 09, 2018, 7:53 am

Hi Prem,
thank you for sharing your feedback about IMG. We want to learn more about how we can improve to better serve you in the future. Please email us to start the conversation.

Best,
IMG Customer Service

0

Jasmin S Remetre | Verified buyer December 21, 2017, 9:32 am | Verified buyer

good service

0

International Medical Group (IMG)
Responded on January 10, 2018, 11:50 am

Hi Jasmin, thank you for sharing your positive feedback about IMG! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

Best,
IMG Customer Service

0

SARASWATI A CHANDIRA | Verified buyer December 19, 2017, 10:10 am | Verified buyer

good service

0

International Medical Group (IMG)
Responded on December 20, 2017, 11:19 am

Saraswati, thank you for sharing your positive feedback about IMG! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

Best,
IMG Customer Service

0

Jatin Sharma | Verified buyer October 30, 2017, 9:39 am | Verified buyer

Great quality at great price

1

Damodar Pant | Verified buyer October 28, 2017, 11:34 am | Verified buyer

I purchased for my father. The plan covers everything and insurance pays the amount without any issue. Really helpful

0

Pushpa Verma | Verified buyer October 10, 2017, 7:45 am | Verified buyer

Good and helpful

0

reyansh sanghai | Verified buyer September 12, 2017, 10:01 am | Verified buyer

i purchased it for my son and unfortunately had to visit the urgent care. It was fully covered by the insurance company. Though it is not cashless but customer care was friendly enough to get it sorted after your visit.

0

Patriot Platinum Insurance Reviews

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